If you have questions on MEAN WELL’s products, please read the FAQ first. If the listed answers still cannot solve your problems, please contract our local distributors , they should reply to you as soon as received your request.

As a dedicated manufacturer of standard power supplies, MEAN WELL provides a wide variety of  power supplies to meet different demands from the markets. However, selecting the right products relies heavily on the correct electrical characteristics and specification, we listed the frequently asked questions for your reference.
 

Functionality Aspect

Q1

Notes on choosing a switching power supply?

Ans

  1. To increase the reliability of the S.P.S., we suggest users choose a unit that has a rating of 30% more power than actual need. For example, if the system needs a 100W source, we suggest that users choose a S.P.S. with 130W of output power or more. By doing this, you can effectively boost the reliability of the S.P.S. in your system.
  2. We also need to consider about ambient temperature of the S.P.S. and whether there is additional device for dissipating the heat. If the S.P.S. is working in a high temperature environment, we need to make some derating to the output power. The derating curve of "ambient temperature" versus "output power" can be found on our spec sheets.
  3. Choosing functions based on your application:
        • Protection function: Over Voltage Protection (OVP), Over Temperature Protection (OVP), Over Load Protection (OLP), and etc.
        • Application function: Signaling Function (Power Good, Power Fail), Remote Control, Remote Sensing, and etc.
        • Special function: Power Factor Correction (PFC), Uninterruptible Power Supply (UPS) function.

     4.   Make sure that the model qualifies for the safety standards and EMC regulations you need.

Q2

Why did the power supply shuts down during operation and after turning it off, I can restart the power supply again?

Ans

In general there are two circumstances that will cause the power supply to shut down. The first one is the activation of the over-load-protection (OLP). To deal with this situation, we suggest increasing the rating of the output power or modifying the OLP point. The second one is the activation of over-temperature protection (OTP) when the internal temperature reaches the pre-set value. All of these conditions will let the S.P.S. enter protection mode and shut down. After these conditions are removed, the S.P.S. will be back to normal.

Q3

What is "Inrush Current"? What will we notice?

Ans

At input side, there will be (1/2 ~1 cycle, ex. 1/120 ~ 1/60 seconds for 60 Hz AC source) large pulse current (20~100A based on the design of S.P.S.) at the moment of power on and then back to normal rating. This "Inrush Current" will appear every time you turn on the power. Although it will not damage the power supply, we suggest not turning the power supply ON/OFF very quickly within a short time. Besides, if there are several power supplies turning on at the same time, the dispatching system of AC source may shut off and go into protection mode because of the huge inrush current. It is suggested that these power supplies start up one by one or use the remote control function of S.P.S. to turn them on/off.

Q4

What are the protection forms of overload/overcurrent?

Ans

When current drawn exceeds the rating of the PSU, the protection circuit will be triggered to protect the unit against overload/overcurrent. 
Protections of overload/overcurrent can be divided into several forms:
(1)FOLDBACK CURRENT LIMITING
Output current decreases about 20% of rated current, shown as curve (a) in the figure below. 
(2)CONSTANT CURRENT LIMITING
Output current remains at a constant level and within the specified range while the output voltage drops to a lower level, shown as curve (b) in the figure below. 
(3)OVER POWER LIMITING
Output power remains constant. As output load increases, output voltage decreases in proportion, shown as curve (c) in the figure below.  
(4)HICCUP CURRENT LIMITING
Output voltage and current keep pulsing ON and OFF repeatedly when protection is activated. The unit automatically recovers when faulty condition is removed.
(5)SHUT OFF
 Output voltage and current are cut off when output load reaches protection range. 
NOTE: Protection mode of some of the products combines with different types of the forms mentioned, such as constant current limiting + shut down.

Recover method:
(1)Auto Recovery: PSU recovers automatically after faulty condition is removed.
(2)Re-power on: PSU restarts by manual AC re-power on after faulty condition is removed.
Note:Please do not operate PSU in overcurrent or short-circuit condition for a long period of time to prevent a shorten lifespan or damaging the PSU.